TERMS AND CONDITIONS FOR CHRISTENING OUTFITS AND SMALL ORDERS

By placing an order with Little Eglantine you will be agreeing to the following terms and conditions. Every effort is made to represent the items accurately on this website.

1. Payment options.

Little Eglantine accepts all major debit/credit cards and provides a secure payment system in conjunction with Paypal, a reputable and longstanding, secure internet credit card payment gateway. Paypal is authorised and regulated by the Financial Services Authority in the United Kingdom as an electronic money institution.

Please note you do not need to have a Paypal account to pay us via Paypal. On the Paypal login screen, click "don't have a Paypal account".
Transactions will show bank statement as Paypal *Stephanie de Christen.
For more information on Paypal and their services click here

We understand some customers may be wary entering credit card details online, Pease be assured that we do not receive any of your credit card information as it goes directly through to Paypal.

Little Eglantine also accepts payment via personal cheque in UK Pounds Sterling made payable to Stephanie de Christen. Goods will only be dispatched once payment has been cleared. If placing an order outside the UK, your credit card company will convert any orders placed with Little Eglantine from UK Pounds Sterling into your local currency when they process the transaction. Please remember exchange rates vary all the time.

If you have any queries about the ordering process, do not hesitate to contact us.

2. Returns.

If, for any reason, you are not satisfied with your purchase please contact us within 24 hours of delivery and we will endeavour to rectify the situation. When placing your order, please ensure you choose the correct size as items cannot be returned if the sizing is incorrect. Please also ensure all the information regarding spellings given by you on the order form is correct as any discrepancies cannot be altered once the item has been made up. If goods are to be returned they should be sent back in perfect condition, with all tags and labels intact an in their original packaging, within 7 days of the invoice. We will be happy to offer you an exchange or refund. We cannot accept responsibility for parcels being returned to us that are lost in transit and strongly advise that returns are sent special delivery. Should you receive faulty items, we will pay for return postage, otherwise goods are returned at your own expense, Please include your original receipt with the goods being returned.

Return address :

Little Eglantine Returns

Chesnier
37190 Cheille
FRANCE

3. Quality of goods.

All products supplied by Little Eglantine are of the highest quality and are suitable for the use and purpose for which they were originally intended. These garments are not intended as sleepwear.

4. Privacy.

The personal information that we ask of you is confidential. We do not give out or sell your email address, phone number, or credit card information to any other Companies or Institutions.

5. Delivery.

All Christening gowns and small orders are normally dispatched within 15 working days of receipt of order.

Cost of delivery to overseas addresses will be given on confirmation of order.

6. Customer service.

If you have any question or wish to place an order over the telephone, please call +44 (0)7 856 124 208. To place an order online, simply browse the website and add the desired items to your basket.

7. Mailing address :

Little Eglantine

73 Belmont crescent

Maidenhead

SL6 6LR

UNITED KINGDOM